Processing unpaid invoices

If an invoice is unpaid at the time of enrolment, or partially paid, at a later date you will need to collect the rest of the money owed to you.

Until the balance of the invoice is paid, the payer will be recorded in the system as a debtor, and you can find them quickly in the invoice window using the filter 'unpaid invoices'.

When a payment is made, you need to record the details of the payment, to reduce the balance of the debtors account. You can do this either though Checkout, or by following the Payment In instructions below.