How to manage transactions where the payment has failed

When a credit card payment has failed, the secure payment window will display the message Payment Failed and a reason for the failure.
You can either:

  1. click 'Try Again' to try a new card
  2. change the payment type and accept another type of payment, or
  3. change the Pay Now price to $0 to create the invoice and enrolment only, and accept payment at a later date.
Figure 236. A failed payment in the Checkout

Figure 236. A failed payment in the Checkout