Discounts

How do I create a discount?

  1. Navigate to the “Discounts” page from the dashboard
  2. Press the add record button in the bottom right corner.
  3. Fill in all necessary information.
  4. Save the new discount.

How can I limit a discount to certain individuals?

  1. Navigate to desired discount
  2. Scroll down to “Students” section or click the tab in the right column.
  3. Select what options you want the discount limited to.
  4. Save changes

How can I limit a discount to certain classes?

  1. Navigate to the desired discount
  2. Scroll down to the “Classes” section or click the tab in the right column.
  3. Press the plus button
  4. Add the desired discounted classes.
  5. Save changes.

A discount isn’t applying at web checkout, but a similar student discount is. What should I review?

  1. Compare the two discount definitions side by side: Valid from/to dates (ensure the staff discount is currently valid).
  2. Test with an email exactly matching the rule
  3. If the definition is correct and still not applied, log it as a discount rule bug or configuration issue.