Automatic messages in onCourse

When a student enrols in a class and an invoice is created, two automatic emails are sent from onCourse. These emails are sent for both online enrolments and enrolments processed through the office. Where the payer is a different person to the enrolling student, the invoice is emailed to the payer while the enrolment confirmation is emailed to the student. If the payer and the student is the same person, they will receive two emails.

onCourse uses standard templates to send plain text emails to payers and students. These emails can be resent from the enrolment window cogwheel or the invoice window cogwheel. These reports can also be printed in hard copy and mailed to the student if required. Note that the format for the printed and emailed invoices and enrolment confirmation are different, due to the different mediums they are sent with, but they contain the same information.

The automatic enrolment confirmation email includes a block of text with the class start date and time and link through to the full website description, maps, tutor profile and other details of the class.

Figure 219. A plain text email showing the basic information a student needs to attend class,with a link to more information

The tax invoice which is provided to the payer shows the total amount payable, amount paid, tax applicable and amount outstanding. For many payers this invoice is also the payment receipt where they have paid some or all of the fee on enrolment.